About metacto
Metacto helps companies build and scale products fast through senior engineering and AI-powered delivery. We operate in a high-trust, high-autonomy environment with experienced professionals working remotely.
We are transitioning to a founder-led sales model, supported by strong operational infrastructure.
Role Overview
We’re hiring a Sales Operations Manager to own the execution layer of our sales process.
This role ensures that:
- Opportunities move quickly from discovery → proposal
- Proposals are accurate, clean, and high quality
- CRM and pipeline are reliable and actionable
You’ll own the operational engine that keeps deals moving — from pipeline hygiene to proposal delivery. Strategy and closing are handled by leadership, so you can focus entirely on execution and process.
What You’ll Own
1. Discovery → Proposal Pipeline
- Ensure discovery outputs are complete and usable
- Coordinate proposal creation and delivery
- Maintain visibility into all active opportunities
- Track next steps and follow-ups
2. Proposal Quality & Speed
- Prepare and format proposals and SOWs
- Maintain templates and structure
- Implement QA checks before sending
- Ensure proposals are accurate, consistent, and client-ready
3. CRM & Pipeline Hygiene (HubSpot)
- Maintain deal stages and pipeline accuracy
- Ensure every deal has clear next steps and up-to-date notes
- Track pipeline movement and flag issues
- Fix attribution and data gaps
4. Sales Collateral & Deal Support
- Create and maintain sales collateral (one-pagers, capability decks, case study summaries) in collaboration with marketing
- Support proposal customization with relevant case studies, testimonials, and service details
- Ensure the sales team has up-to-date materials for every stage of the buyer journey
5. Upsell, Re-sign & Expansion Support
- Support existing client engagement by surfacing upsell and re-sign opportunities
- Coordinate with delivery teams to identify client needs that map to additional services
- Assist in preparing renewal and expansion proposals with relevant data and context
- Track and report on upsell and re-sign pipeline, conversion rates, and expansion revenue
6. Sales Process Discipline
- Maintain discovery and proposal templates
- Track proposal turnaround time
- Identify bottlenecks and gaps
- Improve consistency across deals
What Success Looks Like
- Fast turnaround from discovery → proposal (48–72 hrs target)
- Zero client-facing errors in proposals
- Clean, accurate CRM at all times
- Every lead and follow-up is accounted for and on track
- Clear visibility into pipeline without manual reporting
Requirements
- Experience in sales operations, deal coordination, or similar
- Exceptional attention to detail
- Experience with HubSpot or similar CRM
- Strong written communication (client-facing materials)
- Ability to manage multiple deals simultaneously
What We Value
- Precision and reliability
- Ownership of execution
- Speed without sacrificing quality
- Proactive communication
Position Details & Compensation
| Type | Full-Time |
| Location | 100% Remote |
| Reports to | Founder |
| Salary Range | $75,000 – $105,000 |
Benefits include: 100% remote work, comprehensive medical benefits, and 401(k) plan.
How to Apply
Send your resume and a brief note on your relevant experience to careers@metacto.com with the subject line Sales Operations Manager – [Your Name].
Metacto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.