Saritasa vs Zazz: Comparing Top Custom App Development Agencies

Navigating the complex landscape of custom software agencies requires a clear understanding of how different staffing models and technical specializations impact your product's success. Talk to a MetaCTO expert to build a strategy that aligns rapid MVP development with long-term revenue growth.

5 min read
Chris Fitkin
By Chris Fitkin Partner & Co-Founder
Saritasa vs Zazz: Comparing Top Custom App Development Agencies

Introduction

In the current digital ecosystem, selecting a software development partner is one of the most critical decisions a business leader can make. The market is saturated with firms promising end-to-end solutions, yet the reality of app development is often fraught with challenges: budget overruns, misaligned scope, and products that launch without a clear path to revenue. For startups and established enterprises alike, the pain point isn’t just writing code—it is finding a partner who understands the intricate balance between engineering excellence, user experience, and business strategy.

Two prominent names often surface during this search: Saritasa and Zazz. Both companies have established reputations for delivering complex digital solutions. Saritasa, headquartered in Southern California, positions itself as a “one-stop shop” for hardware and software, excelling in IoT and AR/VR. Zazz, with a presence in North America and India, markets itself as a digital innovation agency serving Fortune 500 clients with a heavy focus on mobile and enterprise mobility.

However, finding a vendor is about more than comparing hourly rates or reviewing portfolios. It requires analyzing how a firm’s operational model—whether it is Saritasa’s “no outsourcing” policy or Zazz’s distributed global workforce—aligns with your specific needs. Furthermore, modern businesses increasingly require partners who go beyond mere execution to provide strategic leadership in AI enablement and monetization.

In this article, we will dissect the offerings of Saritasa and Zazz, comparing their strengths, service models, and industry expertise. We will also introduce our approach at MetaCTO, a US-based firm founded by experienced CTOs. We believe that development should not be a commodity but a strategic engine for growth, utilizing rapid 90-day MVP cycles and deep AI integration to turn concepts into revenue-generating assets.

What is Saritasa?

Saritasa is a custom software development firm founded in 2005, headquartered in Newport Beach, California. Branding themselves as “Builders of Better,” they have cultivated a reputation for handling complex, technically demanding projects that often bridge the gap between software and physical hardware.

Core Services and Expertise

Saritasa is widely recognized as a full-service technology partner. Their capabilities extend far beyond standard web and mobile applications. According to their company overview, they offer:

  • IoT and Embedded Systems: They are a strong choice for projects requiring firmware development and hardware integration, such as the smart RV IoT control system they built for Winegard.
  • AR/VR and Emerging Tech: They have significant experience in augmented and virtual reality, exemplified by their educational VR mini-games for the City of Hope and AR avatar apps for Black Radiance.
  • Custom Software: This includes enterprise SaaS systems, backend development, and mobile apps across various industries.

Staffing and Operational Model

A distinct aspect of Saritasa’s identity is their staffing philosophy. They explicitly state that they do not outsource work to third parties. Instead, they employ a team of 100–250 professionals across their US and international offices, including a significant branch in Vietnam. This model allows them to offer the cost benefits of global development while maintaining the control and communication standards of an in-house team. Clients often cite the “constant communication” and the reliability of working with Saritasa’s dedicated employees rather than subcontractors.

AI and Innovation

Saritasa has embraced modern AI trends, offering custom AI/ML development that leverages Large Language Models (LLMs) like ChatGPT, Claude, and Gemini. They emphasize data security, offering private LLM deployments for enterprise clients. Their focus on “cutting-edge” tech is consistent across their portfolio, from VR training simulations to AI-driven chatbots for platforms like SportsThread.

What is Zazz?

Zazz is a multinational digital agency that describes itself as a full-stack IT and software development firm. With a history dating back to around 2009, Zazz has expanded its footprint across North America (Toronto, Seattle, Dallas) and Asia (Hyderabad), employing a distributed workforce to serve a diverse clientele ranging from startups to Fortune 1000 companies.

Core Services and Expertise

Zazz offers a broad spectrum of IT services. While they are heavily focused on mobile app development (iOS, Android, and Cross-Platform), their service menu is extensive:

  • Mobile & Web Development: They claim to have built over 200 apps with over 100 million downloads, serving major media and fintech brands.
  • Enterprise IT Services: Unlike boutique dev shops, Zazz provides managed IT services, cloud infrastructure, and cybersecurity, making them a viable option for large institutional clients.
  • Emerging Tech: Like Saritasa, Zazz advertises capabilities in Blockchain, IoT, and Machine Learning. They position themselves as an “AI Development Company,” offering end-to-end AI consulting and intelligent automation.

Staffing and Operational Model

Zazz operates on a distributed global model. They maintain offices in the US and Canada to handle client relations and strategy, while a significant portion of their engineering muscle is located in Hyderabad, India. This structure allows them to offer “cost-efficient solutions” and “staff augmentation” services. Their Clutch reviews frequently highlight their ability to deliver high-quality work with minimal bugs, praising their project management despite the geographical distribution of their teams.

Client Portfolio

Zazz’s client roster is impressive, featuring household names such as The New York Times, PayPal, and the Wall Street Journal. This suggests they are well-versed in navigating the compliance and scale requirements of large enterprises and government entities, in addition to working with rapid-growth startups.

Saritasa vs Zazz

When comparing Saritasa and Zazz, the distinction lies less in what they do—as both offer custom mobile, web, and AI development—and more in how they approach the work and where their specialized deep-dives lie.

1. Hardware vs. Enterprise Focus

Saritasa appears to have a stronger foothold in projects that require the convergence of physical and digital worlds. Their portfolio is rich with examples of IoT firmware, medical devices (RFID inventory), and industrial applications (automotive tuning). If a project involves complex hardware integration or immersive AR/VR training, Saritasa’s specific case studies (e.g., Dynojet, Winegard) demonstrate deep competency.

Conversely, Zazz leans heavily into Enterprise Mobility and Digital Transformation for large-scale organizations. Their experience with media giants and fintech firms suggests a proficiency in high-traffic consumer apps and secure, scalable enterprise architectures. While they also list IoT and AI, their public identity is strongly tied to mobile app dominance and IT managed services.

2. Staffing Philosophy

The operational models differ significantly in their presentation:

  • Saritasa emphasizes a “No Outsourcing” policy. Even though they utilize offshore talent in Vietnam, those developers are Saritasa employees. This creates a cohesive culture and potentially tighter quality control over the engineering process.
  • Zazz utilizes a classic distributed model with delivery hubs in North America and India. They offer staff augmentation and emphasize cost-efficiency, which is often attractive to enterprises looking to scale teams up and down rapidly.

3. Project Scope and Scale

Both firms handle significant budgets, but their “sweet spots” appear different. Saritasa is positioned as a “Builders of Better” partner for complex engineering challenges, often starting with substantial custom platforms. Zazz, with its massive download numbers and Fortune 500 logos, seems geared toward high-volume consumer apps and corporate IT initiatives.

Comparative Overview

FeatureSaritasaZazz
HeadquartersNewport Beach, CA (US)Toronto, Canada / Seattle, WA (US)
Founded2005~2009
Primary ModelIn-house Global Teams (US & Vietnam)Distributed / Offshore (US & India)
Key SpecializationIoT, AR/VR, Hardware Integration, Custom DevMobile Apps, Enterprise IT, Managed Services
AI CapabilitiesCustom Platforms, Private LLMs, Generative AIAI Consulting, Automation, MLOps
Notable ClientsSportsThread, City of Hope, WinegardNY Times, PayPal, Wall Street Journal
Reputation”Technical expertise,” innovative hardware/software”Cost-efficient,” high-quality enterprise delivery

Why Use MetaCTO Instead

While Saritasa and Zazz are capable agencies, many businesses—especially startups and growth-stage companies—find that the traditional agency model leaves gaps in strategy. Large firms often focus on billing hours and delivering code, but they may lack the agility to pivot or the expertise to ensure the product actually makes money.

At MetaCTO, we approach development differently. Founded by experienced CTOs in the US, we are not just a development shop; we are a technical partner invested in your business outcomes. We specialize in mobile app development that prioritizes speed, revenue, and market fit.

1. Speed to Market: The 90-Day MVP

In a competitive market, taking six months or a year to launch—common with larger enterprise agencies—is a liability. We focus on rapid MVP development, aiming to take your idea from concept to a functional, market-ready product in 90 days. This allows you to gather user feedback and iterate faster than competitors stuck in lengthy development cycles.

2. US-Based Strategic Leadership

Unlike agencies that rely heavily on offshore project management or distributed staffing augmentation, MetaCTO is rooted in US-based technical leadership. Our founders have launched over 100 apps and helped clients raise over $50 million in funding. When you work with us, you gain access to Fractional CTO guidance—technology leadership without the overhead of a full-time executive salary—ensuring your architecture supports your long-term business goals from day one.

3. Focus on Monetization and Growth

Saritasa and Zazz excel at building software, but building software is not the same as building a business. We explicitly offer services in app growth and monetization. We understand that 95% of apps fail to generate significant revenue, and we work to place our clients in the profitable 5%.

  • Case Study: For Parrot Club, we didn’t just build a P2P video app; we launched a 2-sided marketplace that acquired 1,000 paid users in its first month.
  • Case Study: For MamaZen, our interventions helped achieve an 85% monthly retention rate and a 6-figure revenue increase.

4. Deep AI Integration for User Value

We don’t just add AI as a buzzword; we integrate it to drive core user value. Our AI development services focus on practical, high-impact implementations.

  • For Bond, we developed a GPT-4 powered conversation analyzer that provides real-time dating advice with 89% accuracy.
  • For Kommu, we built an AI chatbot for onboarding that increased completion rates by 73% and implemented biometric authentication to reduce login times to under 2 seconds.

5. Unrivaled Client Satisfaction

Our commitment to quality is reflected in our reputation. We hold a perfect 5.0 rating on Clutch, with verified reviews praising our ability to “grasp the intricacies” of products and “deliver key milestones on schedule.” Whether it is project rescue for a stalled initiative or a fresh build, our clients trust us to deliver excellence.

Conclusion

Both Saritasa and Zazz are formidable players in the software development space. Saritasa is an excellent choice if your project requires deep integration with hardware, IoT, or immersive AR/VR experiences, backed by a reliable employee-based workforce. Zazz stands out for large enterprises seeking a distributed team to handle massive-scale mobile applications and managed IT services with cost efficiency.

However, if your priority is not just “software delivery” but “business success,” MetaCTO offers a distinct advantage. We combine the technical rigor of a top-tier US firm with the agility of a startup accelerator. By focusing on rapid MVP development, strategic AI integration, and proven monetization strategies, we ensure that the technology we build actually serves your bottom line.

Don’t let your app become just another line of code in a massive agency’s portfolio. Partner with a team that builds, grows, and monetizes. Talk with a MetaCTO expert today to start your journey toward a successful, scalable product.

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