About Metacto
Metacto is an AI transformation and product firm. We embed senior practitioners directly into client operations. We are not advisors who hand off slide decks, but accountable delivery partners who stay until workflows change, agents are live, and value is being reported. Our clients range from well-funded startups to Fortune 1000 companies, and our work spans mobile and web product development, fractional CTO services, and AI-powered workflow transformation.
Job Overview
We’re looking for a Product Manager who operates at the intersection of product strategy, client leadership, and AI transformation. In this role, you are the main point of contact for clients building digital products and deploying AI-powered workflows. You’ll own product vision across multiple engagements (guiding teams from discovery and MVP definition through launch, iteration, and long-term improvement) and you’ll lead clients through the harder work of workflow redesign and AI adoption that makes those products transformative, not just functional.
You’ll partner closely with design, engineering, and client stakeholders to define roadmaps, validate ideas through data and user insight, and drive solutions from concept to launch. On AI engagements, you’ll work alongside a Senior AI Engineer, owning the business outcome while the engineer owns the technical system.
This role is a good fit for a natural problem-solver who can balance big-picture thinking with tactical execution, is energized by shaping diverse products across industries, and has developed a practical understanding of how AI agents and automation change how businesses operate.
Key Responsibilities
Product Strategy & Client Leadership
- Define and drive product vision, strategy, and roadmaps for client projects across various industries and stages (pre-seed startups to Fortune 1000 companies)
- Serve as the primary product point of contact for clients, building trusted advisor relationships through clear communication and strategic guidance
- Lead discovery sessions, workshops, and planning meetings to align stakeholders and drive consensus on product direction
- Diagnose how a client’s operation works today (where value is lost, where decisions stall, and what must change) and redesign workflows, not just automate them
- Conduct market research and competitive analysis using traditional and AI-augmented tools to identify opportunities, validate assumptions, and inform strategic decisions
- Present product strategies, roadmaps, and performance metrics to client leadership with confidence and clarity
Product Development & Execution
- Own the product backlog, prioritizing features based on user value, business impact, technical complexity, and strategic alignment
- Write detailed user stories, acceptance criteria, and product specifications; use AI tools to accelerate documentation without sacrificing quality
- Write agent charters for AI engagements, defining each agent’s purpose, authority, boundaries, decision rights, escalation rules, and success measures
- Collaborate closely with engineering teams throughout the development lifecycle, unblocking issues and ensuring shared understanding
- On AI engagements, work within a two-person Lead/Engineer delivery structure: you own the business outcome, the Senior AI Engineer owns the technical system
- Conduct user testing, gather feedback, and iterate rapidly on product features based on qualitative and quantitative data
- Leverage AI tools for product research, rapid prototyping, competitive analysis, and persona development
Client & Stakeholder Management
- Align sponsors, process owners, users, and security stakeholders around the decisions required to move forward
- Own the SOW, milestones, budget, trade-offs, and change decisions
- Develop and implement a change management plan with delivery
Data-Driven Decision Making & Value Realization
- Define and track key product metrics (acquisition, engagement, retention, revenue) that demonstrate product-market fit and business impact
- Analyze user behavior data, A/B test results, and market trends to inform product iterations and strategic pivots
- Report value to sponsors against the baseline established in discovery
- Build dashboards and reporting mechanisms that provide visibility into product health and team performance
- Use quantitative insights combined with qualitative user research to validate hypotheses and drive continuous improvement
- Identify the next valuable workflows once current agents are producing results and own the follow-on conversation
Requirements
- 3+ years of product management experience in software development, ideally within agencies, consultancies, or client-facing roles
- Proven track record building strong client relationships, managing expectations, and delivering products that achieve business objectives
- Ability to diagnose how a business operation actually works, identify where value is lost, and redesign workflows (not just map existing processes)
- Ability to explain complex technical concepts to non-technical stakeholders and articulate product vision compellingly
- Track record shipping successful products from 0-to-1 and iterating based on user feedback and market dynamics
- Practical working knowledge of how AI agents function: what they can and cannot do reliably, what makes a charter actionable for an engineer, and where deployment risks live
- Demonstrated ability to use AI tools effectively: you understand both capabilities and limitations
- Comfortable working in a lean delivery structure with high autonomy and high accountability
Preferred Qualifications
- Previous experience at a startup, tech consultancy, or digital agency managing multiple client accounts
- Experience using AI coding tools to build prototypes or functional applications from scratch
- Experience with design thinking, user research methodologies, and prototyping tools (Figma, Framer)
- Understanding of product-led growth strategies and growth metrics frameworks
- Experience running AI agent pilots, workflow automation, or digital transformation programs
- Background in a specific vertical (customer operations, finance, revenue operations, etc.) that you can bring as domain expertise
Position Details
- Type: Full-Time
- Location: 100% Remote (U.S.-based candidates only)
Compensation & Benefits
Base Salary Range: $120,000 - $160,000
At Metacto, we believe that great work starts with a great workplace. We offer a competitive total rewards package that supports your well-being, growth, and financial security.
Our benefits include:
- 100% remote work
- Unlimited paid vacation
- 401(k) plan with a 600% company match on the first 4% deferred
- Comprehensive medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Group term life insurance, plus additional coverage options
How to Apply
Submit your resume and an optional cover letter addressing two things: a specific engagement or initiative where you owned a business outcome end to end, and your current level of practical experience with AI agents or workflow automation. We are not looking for a particular credential, we are looking for evidence that you can carry this role.
Metacto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.